Frequently Asked Questions
Everything You Need to Know Before You Start Learning
What level do I need to join your courses?
We offer courses for all levels — from absolute beginners (A1) to advanced learners (C1). If you’re not sure about your level, we’ll provide a short placement test before your first class.
Are your lessons live or pre-recorded?
Both! Most of our courses include live online classes with our teachers, as well as self-paced video lessons and exercises you can do anytime.
Can I learn at my own pace?
Yes! While we recommend following the weekly structure for the best results, you’ll have access to all materials and recordings, so you can study whenever it suits you.
Will I receive a certificate after completing the course?
Absolutely. You’ll get a personalized digital certificate upon successful completion of any full course at LevelUp.
What if I have to miss a class?
No worries — all live sessions are recorded and uploaded to your student dashboard. You can rewatch any lesson at your convenience.
Do I need to buy any textbooks or materials?
Nope! All necessary learning materials are included in the course price. You’ll get access to downloadable worksheets, interactive exercises, and bonus resources through your student portal — no extra costs.
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Whether you’re a beginner or preparing for exams, we’re here to help you succeed.
Phone
+0 123-456-7890
Location
123 King’s Avenue, Suite 402, London, UK, W1D 5NL